Lucy Andy Return Process Without a Printer

If you don’t have a printer, don’t worry! We’ve made the return process easy for you.

  1. Use Our Returns Portal:
    When you initiate your return through our returns portal, you can select the option to receive a QR code.

  2. Visit the Post Office:
    Take the QR code to your local post office. The staff will scan the code, and they can process your return package for you without needing a printed label.

  3. Schedule a Collection:
    Alternatively, you can book a collection with Royal Mail by selecting the “Bring My Label” option during the return process. This allows you to have your return picked up from your location without needing to print anything.


This process ensures that returning your online order is straightforward, even without a printer. If you have any questions or need further assistance, feel free to contact us at Lucyandyg@gmail.com.

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