What is Klarna and How Does It Work?

Klarna is a flexible payment method that allows you to shop now and pay later. With Klarna, you have the option to manage your payments in a way that suits your budget. Here’s how it works:

Payment Options

Once you’ve placed your order using Klarna, you can choose from two main options:

  1. Pay in 30 Days: You can try your items first and complete the payment within 30 days. This gives you the flexibility to decide if you want to keep your purchase before making a payment.

  2. Pay in 3 Installments: Spread the cost of your purchase over three payments. You’ll pay the first installment at checkout, followed by payments at 30 days and 60 days.

How to Use Klarna

  1. Select Klarna at Checkout: When you're ready to complete your purchase, choose Klarna as your payment method.

  2. Enter Your Information: Provide some basic details, and you’ll know instantly if your purchase has been approved.

  3. Receive Confirmation: After your order is confirmed, you’ll get an email from Klarna within 2 days with payment instructions, along with your usual Lucy Andy confirmation email. This email will include due dates and other useful information.

  4. Customer Support: If you have any questions or need assistance, you can contact our customer service at lucyandy@gmail.com or reach out to Klarna's customer service for help.

Important Information

  • Eligibility: Klarna's Pay in 3 and Pay in 30 days options are available only for UK residents aged 18 and over. Approval is subject to status.
  • Responsible Borrowing: Keep in mind that borrowing more than you can afford or missing payments may impact your financial status. Be sure to review Klarna's terms and conditions and understand any applicable fees.

With Klarna, shopping becomes easier and more manageable, giving you the freedom to enjoy your purchases while staying within your budget. If you have further questions about Klarna or your order, don't hesitate to ask!

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